The REALConnect Platform provides daily remote monitoring of AED readiness, and its real-time notifications offer unparalleled insight into your program’s health status. Below is a breakdown of all of the Health Statuses on the REALConnect Platform and what they mean for your AED.
Overall Health
Healthy AEDs: Healthy AEDs are displayed in Green and have no issues. They are ready to be used in an emergency.
Unhealthy AEDs: Unhealthy AEDs are shown in Red, require attention, and could have the following issues associated with them:
- Low battery
- No installed Pad Cartridge
- A Pad Cartridge is installed but requires replacement
- A Self-Test failure has occurred
At-Risk AEDs: At Risk AEDs are shown in Yellow, and they could have the following issues associated with them:
- Upcoming Pad Cartridge expiration
- A Training Cartridge is installed (instead of the lifesaving Pad Cartridge)
- Screen & Connectivity Module Low on Battery
- Temperature Warning
- Software Update is Available
Unknown: Unknown AEDs are shown in Gray. These are AEDs that have not synced with the REALConnect Platform, so their health status is not available. A device may not have synced to the REALConnect Platform because:
- It has no Wi-Fi connection or is out of Cellular range
- The device’s Screen & Connectivity module ran out of battery