QuickRescue™
- Will QuickRescue still work if my Avive Connect AED is in Low Power Mode?
- What triggers QuickRescue to start sharing data with 911?
- What information gets shared with 911 from my Avive Connect AED when QuickRescue is enabled?
- How can I tell if QuickRescue is turned on or off for my Avive Connect AED?
- How can I view a list of Incidents where QuickRescue was used?
- If I have QuickRescue enabled for my Avive Connect AED, do I still need to call 911?
Get Started
- Why don't I see my AED(s) when I log into the REALConnect Platform?
- How do I log into my REALConnect Account?
- What are the benefits of Avive's REALConnect Platform?
- Do I need to set-up a REALConnect account?
- How do I login to my REALConnect account and make sure my AED is synced?
- How do I add more Locations?
Dashboard
Users
AEDs
Notifications
- I received an email notification about my device changing health states, but I didn't receive a text. Why is that?
- What phone number will REALConnect use to send me text messages?
- How do I customize the notifications I receive from REALConnect?
- Can I get a notification if my Avive Connect AED is in use?
- How do I change the phone number for receiving SMS notifications about my AED Health State changes?
Subscription
- How do I learn my REALConnect renewal date?
- How do I maintain my Avive Connect AED if I don’t have active REALConnect Services?
- If my REALConnect Services subscription is inactive, will my Avive Connect AED still work to deliver clinical therapy?
- What happens when I reactivate my REALConnect Services?
- How do I reactivate my REALConnect Services subscription?
- How do I access incident data from my Avive Connect AED if I don’t have an active REALConnect Services subscription?