Orders, Shipping & Returns

Orders

• I just ordered an AED. What's next?
• I need to change or cancel my order
• My order arrived incomplete. Something is missing.
• What do I do if my order was shipped to the wrong address?

Shipping

• Is the Avive Connect AED sold outside of the United States?
• What is Avive’s freight shipping policy? When is freight shipping used? How do I schedule freight delivery?
• What are my shipping options?
• What are my responsibilities for freight deliveries?
• How quickly will I receive my order?

Returns

• What do I do if my order arrives damaged?
• What is Avive’s Return Policy?
• How do I initiate a return?