How do I receive remote software updates on my Avive Connect AED?

Avive's connectivity capabilities allow for remote, or over-the-air, software updates. 

Your Avive Connect AED will receive software updates automatically as they become available when your device is at least 50% charged and connected to Wi-Fi. 

To receive software updates, you should:

• Ensure your device is connected to Wi-Fi
• Ensure your device is charged
• Ensure your device is in a fully functional health state
• Ensure your REALConnect subscription is active

To prompt a software update, you can:

• Option 1: Your device will automatically check for any available software updates and install them during its nightly self-test, so long as your device is connected to Wi-Fi, charged, and in a fully functional health state.
• Option 2: Prompt the software update manually. To do so, ensure your device is connected to Wi-Fi, plugged in to a charger, and in a fully functional health state. Perform a status check on your device by pressing and holding the AED power button for 5 seconds. The device will verbally tell you its status, and will check for any available software updates in the background.