Battery Statuses on REALConnect
Battery Statuses on your device
Your Avive Connect AED has a unique dual battery system that ensures the AED’s lifesaving battery is not compromised during prolonged use of the Screen and Internet Connectivity features. You can keep track of your device’s AED Battery and Connectivity Battery levels remotely in REALConnect to ensure your device stays Emergency Ready, and receive notifications any time a battery level gets low.
If your device is showing up as Not Connected in REALConnect, click here to learn more.
Battery Statuses on REALConnect:
-
AED Battery Low: Your device’s lifesaving AED battery is low. Charge the device to ensure your device is Emergency Ready.
-
Connectivity Battery Depleting Soon: The battery that powers the Screen and Internet Connectivity services on your device is low, and the device should be charged to ensure the screen maintains power and the device stays connected to REALConnect. This is completely independent from the lifesaving AED Battery, and so long as the lifesaving AED Battery remains Good, the device will remain Emergency Ready.
- Connectivity Battery Depleted: The battery that powers the Screen and Internet Connectivity services on your device is depleted, and the device should be charged to regain screen function and re-connect with REALConnect. This is completely independent from the lifesaving AED Battery, and so long as the lifesaving AED Battery remains Good, the device will remain Emergency Ready.
To charge your Avive Connect AED, simply plug the USB Charging Cable into your device.
Battery Statuses on your device:
If the Status Light on your Avive Connect AED is blinking green, that means that your Lifesaving AED Battery is Good and your device is ready to use!
- If the Status Light is blinking red, your lifesaving AED Battery is low and needs to be charged.
- If your Connectivity Battery is Depleting soon, you will see an exclamation mark notification on the center of your device’s home screen, and an Upcoming Issue in REALConnect.
- Finally, if your Connectivity Battery is Depleted, your device will appear as Not Connected in REALConnect and the screen will not have power. Plug your device into its charger to regain screen power.
NOTE: As long as your lifesaving AED Battery is Good, your AED will still operate in an emergency.
When plugged into the charger, you will see the Status Light on your device blink once every second while actively charging, or double blink twice every ~15 seconds once it is fully charged. You will also see a charging battery icon on the top right of your device’s screen while plugged in.