Troubleshooting & Maintenance

Device States

• Setup Needed
• Training Mode
• Not Connected
• What do the different Device States mean for my Avive Connect AED?

Issue Types

• Connection Error: Reference Code C01
• Partially Synced: Reference Code C02
• Temperature Warnings
• Low or Depleted Battery
• Invalid or No Pad Cartridge
• Used Pad Cartridge

See all 12 articles

Software Updates

• What is the latest software version for the Avive Connect AED?
• How to update the software on your Avive Connect AED.
• How do I update the software on my Avive Connect AED without the Check for Updates button?

Device Troubleshooting

• What does a blinking red Status Light mean on my Avive Connect AED?
• What does it mean if the Status Light on my Avive Connect AED is solid red?
• What should I do if the screen of my Avive Connect AED isn’t turning on?
• What should I do if my Avive Connect AED isn’t charging?