How can I access Incident Data once my Avive Connect AED has been used? How do I download the full ECG report?

AED Incident Data is easily accessible on the Avive Connect AED through a QR code that displays after a rescue. Event Data is also available to download on your REALConnect Platform. There are three main ways to access your Avive Connect AED's Incident Report after an event.

1. On Your Avive Connect AED 

Scan the QR Code with a smartphone to download the full Incident Report. Immediately after the rescue attempt, a QR Code will display on the Avive Connect AED's screen. This code can be scanned by EMS personnel (and others) to retrieve incident data in PDF format. On the same screen where the QR Code is shown, a unique Incident ID is displayed, which can be used to retrieve the incident data on the REALConnect Platform.

Both the Incident ID and QR Code can be easily retrieved from your Avive Connect AED at any time after the event. On your device's home screen, navigate to the Your Device menu option. Then, select “Use History” and the date of the incident to view the Incident ID and QR Code from a particular rescue.

2. On Your REALConnect Platform

The second way to access your Incident Report is by logging into your REALConnect Platform and searching for the event data with the Incident ID (Note: Any Administrator or Manager assigned to a particular AED will have access to its Incident Data on the REALConnect Platform).

Once you click on a specific Incident, you can download the full ECG report by selecting “Download Full Incident Report” in the top right. Your report will automatically download as a PDF document. Please note, the PDF may take a few minutes to generate once the AED is powered off. 

3. Online 

Healthcare providers can log in to view a patient's full Incident Report by visiting avive.life/Event-Data and searching the Incident ID from any emergency. Easily download a PDF of the Incident Report on the REALConnect Platform and quickly share with any provider.