Get Started
- How to Enable PIN Code Settings on the Avive Connect AED®
- How do I force a manual readiness check of my Avive Connect AED?
- What does it mean if my AED is saying "Initialization Needed?"
- What comes in the box with my Avive Connect AED?
- What do the icons on my Avive Connect AED screen mean?
- What does each button on my AED device mean?
Connectivity
- How do I add a Wi-Fi network to my Avive Connect AED?
- Why should my AED be connected to the internet?
- What Wi-Fi networks can my Avive Connect AED connect to?
- Do I need Wi-Fi for my Avive Connect AED to work?
- How do I receive remote software updates on my Avive Connect AED?
- What are the basics for my IT Department?
Battery
- Are there temperature restrictions related to the batteries in my Avive Connect AED?
- How often can I charge my Avive Connect AED?
- How do I charge my Avive Connect AED?
- What type of battery does my Avive Connect AED have?
- How long does it take to fully charge my Avive Connect AED?
- How long will my Avive Connect AED hold a charge?
Emergency Use
- When should I use the Avive Connect AED?
- Avive Connect AED Emergency Workflow
- How do I know if my Avive Connect AED is ready for emergency use?
- How can I access Incident Data once my Avive Connect AED has been used? How do I download the full ECG report?
- How do I activate my Avive Connect AED during a cardiac emergency?
- How long do I have to continue following the Avive Connect AED's audio instructions during an emergency?
Maintenance
- What if my screen isn’t turning on?
- How do I sync my device?
- The Red Tab on my Avive Connect AED was pulled and it wasn't an emergency. What do I do now?
- My device is completely unresponsive. What should I do?
- My Avive Connect AED is beeping. What does that mean and what should I do?
- How do I maintain my Avive Connect AED?
Training Mode
- How do I advance my AED's prompt in Training mode when the training pads are applied?
- Can the Avive Connect AED deliver a shock while in training mode?
- Can I use Training Mode without Training Pads?
- What is the Avive Connect AED Training Mode? How do I use it?
- How do I replace the training pads in my Avive AED Training Cartridge?
- How long will the training pads in my Avive AED Training Cartridge last?
Device Specifications
- Where is the serial number located?
- What defibrillation waveform does the Avive Connect AED use?
- Where can I find the Avive Connect AED Owner's/ User Manual?
- What is the Avive Connect AED's IP rating?
- How much does the Avive Connect AED weigh?
- What are the dimensions of the Avive Connect AED?