Get Started
- How do I get started with my new Avive Connect AED?
- How do I power on the Avive Connect AED for the first time and take it out of Shipping Mode?
- Where can I find the Avive Connect AED Owner's Manuals?
- What comes in the box with my Avive Connect AED?
- What do the icons on my Avive Connect AED screen mean?
- What does each button on my Avive Connect AED mean?
Training Mode
- How do I advance the prompts on my Avive Connect AED while in Training Mode?
- Can the Avive Connect AED deliver a shock while in Training Mode?
- Can I use Training Mode without training pads?
- What is Training Mode for my Avive Connect AED and how do I use it?
- How do I replace the training pads in my Avive AED Training Cartridge?
- How long will the training pads in my Avive AED Training Cartridge last?
Connectivity
- When does the Avive Connect AED update its location in REALConnect?
- How is the Avive Connect AED’s location determined?
- How do I add a Wi-Fi network to my Avive Connect AED?
- Why should my AED be connected to the internet?
- What Wi-Fi networks can my Avive Connect AED connect to?
- Do I need Wi-Fi for my Avive Connect AED to work?
Battery
- How long is my Avive Connect AED’s battery life?
- How do I charge my Avive Connect AED?
- How often can I charge my Avive Connect AED?
- How long does it take to fully charge my Avive Connect AED?
- Will keeping my Avive Connect AED plugged in negatively impact or drain its batteries?
- What type of outlet do I need to charge my Avive Connect AED?
Emergency Use
- When should I use the Avive Connect AED?
- How do I know if my Avive Connect AED is ready for emergency use?
- How can I access Incident Data once my Avive Connect AED has been used? How do I download the full ECG report?
- How do I activate my Avive Connect AED and use it during a cardiac emergency?
- How long do I have to continue following the Avive Connect AED's audio instructions during an emergency?
- I used my Avive Connect AED in an emergency. What do I need to do to prepare it for the next time? Can I use my device more than once?
Maintenance
- How do I receive remote software updates for my Avive Connect AED?
- How do I maintain my Avive Connect AED if I don’t have active REALConnect Services?
- The Red Tab on my Avive AED Pad Cartridge was pulled and it wasn't an emergency. What do I do now?
- How do I maintain my Avive Connect AED?
- How should I store my Avive Connect AED?
- How do I install a new Pad Cartridge?
Device Specifications
- What is my Avive Connect AED's serial number?
- What defibrillation waveform does the Avive Connect AED use?
- What is the Avive Connect AED's IP rating?
- How much does the Avive Connect AED weigh?
- What are the dimensions of the Avive Connect AED?
- Is the Avive Connect AED fully automatic or semi-automatic?