The main difference between Responders, Managers, and Administrators is the level of permission each receives on the REALConnect Platform. Administrators have the most comprehensive permissions, and Responders have the most restricted access.
Here is a PDF document that explains the permissions that are granted and restricted for each user type.
Administrators have the ability to manage, create, and edit AEDs, Locations, Users, and Labels in REALConnect. Administrators can also delete a User from an Organization and edit Details and settings related to the Organization (enable QuickRescue™; PIN Code Settings, etc). With the most comprehensive permissions, Administrators can view all AEDs, all Locations, and can assign Managers specific AEDs and Locations.
Managers have access to view and edit AED Details for the AEDs and Locations that they are assigned to. Managers can edit and view Location details and also have the ability to assign existing Labels to AEDs and Locations. Managers have the ability to edit AED and Location details although they cannot add / manage Users, delete users from the Organization, create or edit existing Labels.
Responders will not have insight into data on REALConnect, but can receive notifications for Device State changes for devices that they are assigned.