Adding a new User to an Organization on your REALConnect Platform is an action that can only be performed by the Organization’s Administrator.
If you are an Administrator, click on the Users Detail Page in the column on the lefthand side of the REALConnect Dashboard. Once you’re there, click on the blue (Add User) button located to the right of the search bar. Now, enter the new user’s email address and assign them a role (Responder, Manager, or Administrator).
Here is a PDF document that explains the permissions assigned to each user type, Responder, Manager and Administrator.