Rapid Dispatch Alerts are another way that your Organization can receive Nearby Emergency and SMS Alerts. Rapid Dispatch Alerts are designed to get to you and your device faster by using your device’s last reported location instead of waiting for its live location to update after an alert is sent. When enabled, Rapid Dispatch Alerts are sent if your device’s last known location is within the emergency alert radius and if the device’s location data is less than 24 hours old. This means that if your device was near the emergency within the last 24 hours, it will receive a Nearby Emergency Alert.
While Rapid Dispatch Alerts will improve the speed with which your device receives Nearby Emergency Alerts, for mobile devices that move around continuously, they may receive alerts for emergencies that they are no longer nearby. Enabling Rapid Dispatch Alerts will be most accurate for stationary devices, or semi-stationary devices that do not move locations frequently–for example, for devices stored in homes or businesses.
To enable Rapid Dispatch Alerts, log in to REALConnect > go to the Organization Settings Page > Fleet Settings > toggle on the Rapid Dispatch Alerts option. When toggled on, Rapid Dispatch alerts will be enabled for all devices within an Organization.