If you aren't receiving Nearby Emergency SMS Alerts, but your REALConnect settings are configured correctly, your phone could be blocking one of the numbers Avive uses to send them. If you texted STOP to pause Nearby Emergency SMS Alerts at any time, you must text UNSTOP to one of the numbers above to initiate them again.
Try texting UNSTOP to each of the below phone numbers:
- 1(650) 661-0320
- 1(650) 266-8668
- 1 (650) 502-6403
If the problem persists, please reach out to support@avive.life or call 1 (800) 489-4428.