A Status Light flashing red indicates that there is an issue with your AED. Follow these steps to troubleshoot.
- Press and hold the Power Button on the top of your device for at least 7 seconds to prompt a status check. The device should visually and audibly tell you what the issue is. Note what the audio says.
- If the AED does not respond and you do not hear any audio, contact Avive Customer Support using one of the methods below.
- If the device states that the Pad Cartridge is not installed or expired: Remove and reinstall the Pad Cartridge. If the Pad Cartridge is expired, remove and replace your Pad Cartridge with a new one.
- If the device states that the temperature is out of range: Move your device to a room temperature location and wait for 1 hour.
- If the device states that the battery is low, plug in your device and fully charge your device. More information on fully charging your device here. If the issue isn’t resolved or your device is not charging, please click here for troubleshooting instructions.
- If the device states that it is not operable: Please contact Avive Customer Support using one of the methods below.
Please contact Avive Customer Support by emailing support@avive.life or calling 1 (800) 489 -4428.
A Status Light flashing red indicates that there is an issue with your AED. Follow these steps to troubleshoot and identify the issue.
- Press and hold the Power Button on the top of your device for at least 7 seconds to prompt a status check. The device should visually and audibly tell you what the issue is. Note what the audio says.
- If the AED does not respond and you do not hear any audio, contact Avive Customer Support using one of the methods below.
- If the device states that the Pad Cartridge is not installed or expired: Remove and reinstall the Pad Cartridge. If the Pad Cartridge is expired, remove and replace your Pad Cartridge with a new one.
- If the device states that the temperature is out of range: Move your device to a room temperature location and wait for 1 hour.
- If the device states that the battery is low, plug in your device and fully charge your device. More information on fully charging your device here. If the issue isn’t resolved or your device is not charging, please click here for troubleshooting instructions.
- If the device states that it is not operable: Please contact Avive Customer Support.
Please contact Avive Customer Support by emailing support@avive.life or calling 1 (800) 489 -4428.
A Status Light flashing red indicates that there is an issue with your AED. Follow these steps to troubleshoot and identify the issue.
- Press and hold the Power Button on the top of your device for at least 7 seconds to prompt a status check. The device should visually and audibly tell you what the issue is. Note what the audio says.
- If the AED does not respond and you do not hear any audio, contact Avive Customer Support using one of the methods below.
- If the device states that the Pad Cartridge is not installed or expired: Remove and reinstall the Pad Cartridge. If the Pad Cartridge is expired, remove and replace your Pad Cartridge with a new one.
- If the device states that the temperature is out of range: Move your device to a room temperature location and wait for 1 hour.
- If the device states that the battery is low, plug in your device and fully charge your device. More information on fully charging your device here. If the issue isn’t resolved or your device is not charging, please click here for troubleshooting instructions.
- If the device states that it is not operable: Please contact Avive Customer Support.
Please contact Avive Customer Support by emailing support@avive.life or calling 1 (800) 489 -4428.
A Status Light flashing red indicates that there is an issue with your AED. Follow these steps to troubleshoot and identify the issue.
- Press and hold the Power Button on the top of your device for at least 7 seconds to prompt a status check. The device should visually and audibly tell you what the issue is. Note what the audio says.
- If the AED does not respond and you do not hear any audio, contact Avive Customer Support using one of the methods below.
- If the device states that the Pad Cartridge is not installed or expired: Remove and reinstall the Pad Cartridge. If the Pad Cartridge is expired, remove and replace your Pad Cartridge with a new one.
- If the device states that the temperature is out of range: Move your device to a room temperature location and wait for 1 hour.
- If the device states that the battery is low, plug in your device and fully charge your device. More information on fully charging your device here. If the issue isn’t resolved or your device is not charging, please click here for troubleshooting instructions.
- If the device states that it is not operable: Please contact Avive Customer Support.
Please contact Avive Customer Support by emailing support@avive.life or calling 1 (800) 489 -4428.
A Status Light flashing red indicates that there is an issue with your AED. Follow these steps to troubleshoot and identify the issue.
- Press and hold the Power Button on the top of your device for at least 7 seconds to prompt a status check. The device should visually and audibly tell you what the issue is. Note what the audio says.
- If the AED does not respond and you do not hear any audio, contact Avive Customer Support using one of the methods below.
- If the device states that the Pad Cartridge is not installed or expired: Remove and reinstall the Pad Cartridge. If the Pad Cartridge is expired, remove and replace your Pad Cartridge with a new one.
- If the device states that the temperature is out of range: Move your device to a room temperature location and wait for 1 hour.
- If the device states that the battery is low, plug in your device and fully charge your device. More information on fully charging your device here. If the issue isn’t resolved or your device is not charging, please click here for troubleshooting instructions.
- If the device states that it is not operable: Please contact Avive Customer Support.
Please contact Avive Customer Support by emailing support@avive.life or calling 1 (800) 489 -4428.
A Status Light flashing red indicates that there is an issue with your AED. Follow these steps to troubleshoot and identify the issue.
- Press and hold the Power Button on the top of your device for at least 7 seconds to prompt a status check. The device should visually and audibly tell you what the issue is. Note what the audio says.
- If the AED does not respond and you do not hear any audio, contact Avive Customer Support using one of the methods below.
- If the device states that the Pad Cartridge is not installed or expired: Remove and reinstall the Pad Cartridge. If the Pad Cartridge is expired, remove and replace your Pad Cartridge with a new one.
- If the device states that the temperature is out of range: Move your device to a room temperature location and wait for 1 hour.
- If the device states that the battery is low, plug in your device and fully charge your device. More information on fully charging your device here. If the issue isn’t resolved or your device is not charging, please click here for troubleshooting instructions.
- If the device states that it is not operable: Please contact Avive Customer Support.
Please contact Avive Customer Support by emailing support@avive.life or calling 1 (800) 489 -4428.
A Status Light flashing red indicates that there is an issue with your AED. Follow these steps to troubleshoot and identify the issue.
- Press and hold the Power Button on the top of your device for at least 7 seconds to prompt a status check. The device should visually and audibly tell you what the issue is. Note what the audio says.
- If the AED does not respond and you do not hear any audio, contact Avive Customer Support using one of the methods below.
- If the device states that the Pad Cartridge is not installed or expired: Remove and reinstall the Pad Cartridge. If the Pad Cartridge is expired, remove and replace your Pad Cartridge with a new one.
- If the device states that the temperature is out of range: Move your device to a room temperature location and wait for 1 hour.
- If the device states that the battery is low, plug in your device and fully charge your device. More information on fully charging your device here. If the issue isn’t resolved or your device is not charging, please click here for troubleshooting instructions.
- If the device states that it is not operable: Please contact Avive Customer Support.
Please contact Avive Customer Support by emailing support@avive.life or calling 1 (800) 489 -4428.
A Status Light flashing red indicates that there is an issue with your AED. Follow these steps to troubleshoot and identify the issue.
- Press and hold the Power Button on the top of your device for at least 7 seconds to prompt a status check. The device should visually and audibly tell you what the issue is. Note what the audio says.
- If the AED does not respond and you do not hear any audio, contact Avive Customer Support using one of the methods below.
- If the device states that the Pad Cartridge is not installed or expired: Remove and reinstall the Pad Cartridge. If the Pad Cartridge is expired, remove and replace your Pad Cartridge with a new one.
- If the device states that the temperature is out of range: Move your device to a room temperature location and wait for 1 hour.
- If the device states that the battery is low, plug in your device and fully charge your device. More information on fully charging your device here. If the issue isn’t resolved or your device is not charging, please click here for troubleshooting instructions.
- If the device states that it is not operable: Please contact Avive Customer Support.
Please contact Avive Customer Support by emailing support@avive.life or calling 1 (800) 489 -4428.
A Status Light flashing red indicates that there is an issue with your AED. Follow these steps to troubleshoot and identify the issue.
- Press and hold the Power Button on the top of your device for at least 7 seconds to prompt a status check. The device should visually and audibly tell you what the issue is. Note what the audio says.
- If the AED does not respond and you do not hear any audio, contact Avive Customer Support using one of the methods below.
- If the device states that the Pad Cartridge is not installed or expired: Remove and reinstall the Pad Cartridge. If the Pad Cartridge is expired, remove and replace your Pad Cartridge with a new one.
- If the device states that the temperature is out of range: Move your device to a room temperature location and wait for 1 hour.
- If the device states that the battery is low, plug in your device and fully charge your device. More information on fully charging your device here. If the issue isn’t resolved or your device is not charging, please click here for troubleshooting instructions.
- If the device states that it is not operable: Please contact Avive Customer Support.
Please contact Avive Customer Support by emailing support@avive.life or calling 1 (800) 489 -4428.
A Status Light flashing red indicates that there is an issue with your AED. Follow these steps to troubleshoot.
- Press and hold the Power Buttonon the top of your device for at least 7 seconds to prompt a status check. The device should visually and audibly tell you what the issue is. Note what the audio says.
- If the AED does not respond and you do not hear any audio, contact Avive Customer Support.
- If the device states that the Pad Cartridge is not installed or expired: Remove and reinstall the Pad Cartridge. If the Pad Cartridge is expired, remove and replace your Pad Cartridge with a new one.
- If the device states that the temperature is out of range: Move your device to a room temperature location and wait for 1 hour.
- If the device states that the battery is low, plug in your device and fully charge your device. More information on fully charging your device here. If the issue isn’t resolved or your device is not charging, please click here for troubleshooting instructions.
- If the device states that it is not operable: Please contact Avive Customer Support.
Please contact Avive Customer Support by emailing support@avive.life or calling 1 (800) 489 -4428.