Click here to learn how to get started with your new Avive Connect AED® and activate your REALConnect™ account.
Here are the basics:
- Unbox and initialize your device.
- Charge your device to full battery.
- Activate and Log in to REALConnect™.
- Customize your REALConnect™ account.
How do I power on the Avive Connect AED for the first time and take it out of Shipping Mode?
Your Avive Connect AED will arrive in Shipping Mode, a unique mode to save battery life while your device makes its way to your doorstep. To access your full set of features and get oriented with your AED, follow the steps below.
Step 1: Remove the Avive Connect AED from the packaging.
Step 2: Press the Power Button . The Avive Connect AED will run some initialization Self-Tests to ensure it is ready. You will be prompted to press the Child Button and Español Button to ensure they are functioning properly.
Step 3: Connect the device to the Avive USB Power Adapter with the Avive USB Charging Cable to charge the battery.
After you’ve followed the steps above, your device will be ready to safe a life!
What comes in the box with my Avive Connect AED?When your package arrives, it will include:
- One (1) fully automatic, FDA-approved Avive AED with Avive Connect Installed
- One (1) Avive AED Pad Cartridge (can be used on both children and adults)
- One (1) medical-grade Avive USB Power Adaptor
- One (1) Avive USB Charging Cable (3.3 feet)
- Our simple Avive AED Setup Card
- Avive AED Quick Start Guide
While not packaged as physical items, your new AED will come with:
- One FREE year of access to Avive’s REALConnect Services ($199 value!)
- 8-year warranty after quick, easy online registration by activating your REALConnect account.
Setup Needed
Welcome to the Avive Family! Reference our Get Started Page for a complete guide to getting your devices set up.
Your device will arrive in Shipping Mode, a unique mode to save battery life while your device makes its way to your doorstep. Until you initialize it, the Status Light on your device will not blink, and your device will display as Setup Needed in REALConnect. Follow Step 1 to get your device set up, and Steps 2, 3, and 4 to get your AED program off to the right start.
- Remove your Avive Connect AED from the packaging and press the Power Button on the top of your device.
-
- Your device will run a few initialization self-tests to make sure it is ready to go. You will be prompted to press the Child Button and Español Button to ensure they are functioning properly.
- You will then be prompted to connect your device to Wi-Fi. It is recommended to connect your device to Wi-Fi for optimized battery life and connectivity features.
- You will be prompted to select a Power Mode.
- Low Power Mode is recommended for most users to optimize the battery life of your device. (Power Mode does not impact clinical functionality).
- High Power Mode is intended to help devices receive faster Nearby Emergency Alerts.
2. Plug your device into its charger and let it charge overnight.